Very unhappy with customer service and delivery of product. Company was helpful at the beginning until we paid for tile. I took a week off and was "promised" a delivery on first day of week vacation. Called that morning on Monday around 11:00 and I treated like I...Read more
8/6/13 The nightmare of dealing with Rustico Tile & Stone (a.k.a. Saltillo Tile Connection or South Texas Saltillo Tile Connection) continues. The latest was so audacious I almost couldn’t believe it. Ray Ocana mentioned in emails on a couple of occasions that...Read more
I ordered 1570 pieces of tile and paid in full plus delivery charges totalling $5409. After having multiple difficulties getting the tile delivered, once it was delivered it was obvious many pieces were broken. I noted the damage on the delivery receipt as instructed...Read more
Rustico Tile And Stone Customer Care Review
Rustico Tile and Stone
Any correspondence I've had with this company has been courteous, helpful and very friendly. They answered my *** questions with grace. They're knowledgeable about their tiles and go well beyond the call of duty to accommodate. I'll add photos when my tile's installed !
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